Today we will urge the government to come clean about the impact of delays, chaos and failing programmes at the Department for Work and Pensions
In February a constituent came to my surgery after her husband had suffered a stroke. She had given up work to look after him, they were getting behind on mortgage payments and couldn’t afford to get by.
They had tried to claim Personal Independence Payment (PIP) and Employment Support Allowance (ESA) but were forced to wait months for an ATOS assessment.
We referred the couple to a local food bank and pressed the Department for Work and Pensions (DWP) to act quickly. But tragically her husband died in March without ever having had his ATOS appointment.
His wife is now ill and struggling to cope following her bereavement. She too has tried to claim Employment Support Allowance, but has come up against appalling delays and is still waiting for a decision about her claim.
Sadly there are thousands of people across the country who have done the right thing but are being failed when they need help the most because of the government’s chaos, delays and incompetence.
And Iain Duncan Smith’s failure to deliver an effective benefits system not only affects the lives of those like my constituent who needs, it undermines the prospect of a fair and affordable system for everyone because public money is wasted on crisis management and failing IT projects, rather than on supporting those who really need it.
That’s why Labour will demand Iain Duncan Smith gets a grip of his failng department in a debate we have called in parliament today. We are urging the government to take three simple steps to improve its handling of the benefit system.
First, we want the government to tell people like my constituent just how long they should expect to wait for a disability benefit assessment and to set a time limit to stop the unacceptable delays.
The government’s chaotic handling of disability benefits has caused huge distress for thousands of people and the cost of clearing up the mess threatens to cost taxpayers millions. Over 700,000 people are stuck in the backlog waiting for decisions about Work Capability Assessments which they need to claim Employment and Support Allowance (ESA).
And delays aren’t confined to Employment Support Allowance with thousands of people stuck in an enormous backlog for Personal Independence Payment assessments. This is causing huge uncertainty, stress and hardship for thousands of disabled people waiting for decisions on new claims.
And tragically, people have died waiting for assessments. At the current rate it will take over 40 years to clear the huge assessment backlog which ministers have allowed to build up...
Read more...
