Sick and disabled claimants are experiencing severe distress and some are even close to suicide due to botched disability benefit reform, an insider has revealed.
Personal Independence Payments (PIP) are replacing Disability Living Allowance (DLA) for Britain’s sick and disabled, but the assessment process which should take no longer than 26 weeks is sometimes taking twice as long.
The two companies are set to make £540 million from the new benefit in the next five years. Atos will receive the larger share of around £400 million, despite heavy criticism and a poor record in delivering ‘fit for work’ tests for Employment and Support Allowance (ESA), while Capita will make roughly £140 million.
PIP can be claimed by sick and disabled people regardless of their employment status.
Under the new disability benefit PIP, claimants are required to attend face-to-face assessments to determine their eligibility and the level of benefit they will receive. The whistleblower claims that mismanagement, IT problems and staff shortages are to blame for a backlog of 145,000 cases.
While waiting to be assessed for PIP, many sick and disabled people are often left penniless and unable to pay their rent, because their DLA has been stopped, the whistleblower said.
Speaking to the Daily Mirror, the whistleblower said:
“I’ve had people on the phone crying their eyes out and saying they are going to commit suicide...