Wednesday, February 6, 2013

Welfare reform maze leaving claimants ‘in limbo’

THOUSANDS of vulnerable claimants are losing out on benefits because GPs are not filling in forms correctly, Scotland on Sunday has learned.

The massive reform process – currently reassessing the sickness benefit claims of thousands of people in Scotland and the UK – has already attracted widespread controversy, with some claiming they are being forced to look for jobs when they cannot work.

New details emerging suggest that a dysfunctional system is to blame, with benefits being wrongly withdrawn purely because forms have not been completed.

Atos, the company supervising the assessments, has suggested that thousands of people are being called in for a review of their benefits because GPs have not sent back forms setting out their medical history as requested. If they had, their benefits might have been left unaltered.

Critics of the government’s welfare reform programme have told MSPs that the welfare system is “broken” and have called for a better approach to helping people on benefits, who are missing out because of an overly complex system.

There is also evidence that when people appeal the loss of their benefits, some GPs are charging up to £100 for a medical report because it falls outside their contract.

There are also accusations that Atos, acting on behalf of the Department for Work and Pensions, has failed to engage properly with GPs, leading to erroneous decisions being made. Others claim the views of medical professionals with knowledge of people’s cases – such as psychiatrists and specialist staff – are not being considered before claimants are assessed.

The row revolves around Britain’s 1.5 million claimants of incapacity benefit, who are having their claims reassessed as the UK government seeks to trim the welfare budget. Figures last week showed that a third are being adjudged capable of working, while a further 41 per cent have been deemed too unwell but told to consider a return to the labour market at a later date.

Evidence presented to Holyrood’s welfare reform committee has now pointed out a eries of bureaucratic errors in the process. It is understood that when considering a person’s benefits eligibility, Atos asks for GP reports in 15 per cent of cases as it seeks evidence on whether to allow the benefit to continue. MSPs have been told that, in as many as half of these cases, requests do not get answered.

Source; Scotsman