Wednesday, February 5, 2014

JobCentre+ - Staff complaints growing exponentially!



A recent FOI request received what I think is an intriguing response; one of the questions asked was "the total amount of complaints made against Jobcentre  Plus for the same period, 2010 - 2014". The response came under the heading of  ‘DWP Staff Don’t Treat Me With Respect’, and the figures make interesting reading -

DWP Complaints - reporting year is from April to March…